World Courier Enhances Distribution Capabilities & Customer Platforms to Help Move Medicine Forward, Celebrates 50 Years of Global Specialty Logistics
May 14, 2019LONDON–(BUSINESS WIRE)–Building on its 50 years of global specialty logistics services, World
Courier, a part of AmerisourceBergen, has expanded its commercial
third-party logistics (3PL) storage and distribution services at 11 of
its 14 pharmaceutical depots. World Courier also continues to invest in
its technology transformation to enhance customer experience, quality
assurance and operational efficiencies.
“For half a century, World Courier has been an innovator in specialty
logistics with unmatched expertise, global reach and supply chain
execution,” World Courier President Sam Herbert said. “The expansion of
our infrastructure now enhances our support for partners’ clinical trial
and commercial 3PL needs, providing the desired flexibility and security
for a manufacturer’s entire product journey. This, coupled with our
tech-driven customer service advancements, enables us to meet the
evolving needs of our customers and today’s patients.”
Expanding on decades of operational excellence in the specialty clinical
trial space, World Courier has amplified its commercial storage and
distribution services and improved customer service capabilities,
continuing its leadership in specialty logistics as well as
pharmaceutical and patient care. New offerings include:
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Commercial 3PL Storage and Distribution: 11 of World
Courier’s investigational drug depots will now offer customers a full
range of services from clinical trial to commercialization. Each
location is situated in strategic markets representative of the future
growth of global healthcare. These facilities are equipped to support
the needs of increased serialization within the industry, linking the
chain of custody, harmonizing procedures, and establishing a true
standardized network for operational efficiencies. World Courier’s
proprietary inventory management and stock-control systems offer
manufacturers security and real-time line of sight into the management
of their product as it moves from depot-to-distribution. Additionally,
World Courier customers will benefit from the complementary solutions
of market leaders ICS
in the U.S. and Innomar
in Canada, both part of AmerisourceBergen:-
With over 925,000 square feet of managed warehouse space designed
to accommodate products of all sizes, temperature and storage
needs across four strategic locations in the US, ICS is the
premiere North American partner in 3PL solutions, particularly for
specialty pharmaceutical products. ICS also offers a certified Foreign
Trade Zone within its network, which can help manufacturers
remain competitive in a global marketplace. -
Innomar adds another 160,000-square-foot, GMP-compliant
distribution and 3PL facility in Canada to the combined
AmerisourceBergen reach, offering a range of scalable storage
solutions and multiple pick-pack configurations to accommodate
manufacturer needs in this growing market.
-
With over 925,000 square feet of managed warehouse space designed
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Customer Service Enhancements: Driven by customer
insights and ongoing technology investments, World Courier is also
launching a new online customer portal to provide partners with key
data and insights to manage their products throughout the supply chain
as well as support self-service reporting. The new portal will roll
out to customers starting in May 2019 and continue over the next year.
The portal was created as a part of World Courier’s recent
multimillion dollar technology transformation initiative,
providing flexibility to support the unique opportunities and
challenges associated with highly specialized products. In addition to
the portal, World Courier continues to provide real-time GPS and
temperature tracking for the latest innovations in specialty medicine,
including cell and gene therapies, and direct-to-patient clinical
trials. For example, World Courier offers the largest global network
of qualified cryogenic charging stations, which enables patients more
access to advanced therapies than ever before. These investments
ensure that new customer product releases address common pain points
and partner needs as they relate to the business of providing
specialty logistics services. -
Continued Innovation: World Courier will continue
to test and implement the latest technology and industry best
practices. For example, the company will launch a Zero Emission
Electric Vehicle pilot program in Frankfurt, Germany. The vehicles
will be used to transport passive cold chain shipments and serves as
an environmentally sustainable solution to reduce air and noise
pollution. Pilot results will influence the fleet’s expansion to
markets where World Courier operates.
“As we look to the future, it is critical that we continue to make
investments that reaffirm our leadership in operational excellence.
We’re in an optimal position to leverage our experience to support
customers as they move from the pre-clinical stage through
commercialization to market, moving medicine forward for years to come,”
Herbert added.
Since founded in 1969, World Courier has built its reputation as the
most trusted specialty logistics company in the world. From transporting
sensitive documents to healthcare and life changing pharmaceuticals,
World Courier has successfully navigated through countless industry
shifts and continues to lead and redefine what’s possible through
innovative solutions and infrastructure to advance global healthcare.
About World Courier
World Courier provides unparalleled specialty logistics services to
drive the commercial success of our partners around the globe. For 50
years, we’ve delivered peace of mind through world-class supply chain
programs, transportation services, storage of time- and
temperature-sensitive products, and innovative, cutting-edge medicines
including cell and gene therapies. Through our daily work – and powered
by our nearly 3,000 associates – we are united in our responsibility to
create healthier futures. With a presence in 50+ countries, World
Courier is driven by a commitment to excellence, and provides customized
solutions with global reach to increase access to care; making us the
most trusted specialty logistics company in the world. Learn more at worldcourier.com.
About AmerisourceBergen
AmerisourceBergen provides pharmaceutical products, value-driving
services and business solutions that improve access to care. Tens of
thousands of healthcare providers, veterinary practices and livestock
producers trust us as their partner in the pharmaceutical supply chain.
Global manufacturers depend on us for services that drive commercial
success for their products. Through our daily work—and powered by our
21,000 associates—we are united in our responsibility to create
healthier futures. AmerisourceBergen is ranked #12 on the Fortune 500,
with more than $150 billion in annual revenue. The company is
headquartered in Valley Forge, Pa. and has a presence in 50+ countries.
Learn more at amerisourcebergen.com.
Contacts
Francesca Gunning, AmerisourceBergen
610-727-7433 – Office
215-603-9264
– Mobile
[email protected]
Dan Alt, Tierney Communications
215-790-4329 – Office
631-879-3615
– Mobile
[email protected]