New Artificial Intelligence Application, Veeva Andi, Now Available

Veeva Andi embeds insights and suggestions within Veeva CRM and makes
it easy for life sciences to adopt and scale AI

PHILADELPHIA–(BUSINESS WIRE)–lt;a href="https://twitter.com/hashtag/AI?src=hash" target="_blank"gt;#AIlt;/agt;–2019 Veeva Commercial & Medical Summit – Veeva
Systems (NYSE:VEEV) today introduced Veeva
Andi, a new artificial intelligence (AI) application that embeds
tailored insights and suggestions right in Veeva
CRM for intelligent customer engagement.

Veeva Andi is part of the Veeva
CRM Suite, making it easy to adopt, deploy, and scale AI across the
industry’s most used CRM platform. With the unique ability to control
and manage their AI solution, life sciences companies have the power to
deliver the right message in the right channel at the right time for an
improved customer experience.

“Veeva is empowering the life sciences industry to fully leverage AI and
provide the best customer experiences,” said Peter Gassner, founder and
CEO of Veeva. “Veeva Andi gives Veeva customers an open and easy-to-use
AI application that provides full control to deliver intelligence and
insights with greater speed and agility.”

Veeva Andi discovers relevant customer insights and proactively suggests
the next best action for improved field efficiency and effectiveness.
Veeva Andi gets smarter with every action, learning from a range of
data, including rep feedback and customer response. When used with
Customer Journeys—a new capability in Veeva CRM to better target and
manage customers through stages of an adoption lifecycle—companies can
drive the best actions at the right customer stage.

Veeva Andi also provides control to easily manage rules based on
activities, journey stage, third party data, and HCP traits and
preferences. Simulate outcomes to forecast the potential impact of
insights and suggestions, then quickly deliver them to field teams in
Veeva CRM to drive the right personalized customer experience.

In addition to Veeva Andi, Veeva announced new AI capabilities in Veeva
CRM and Veeva
Vault PromoMats. Veeva CRM Approved Notes leverages AI to help field
reps build better customer relationships and remain compliant with every
interaction. The new capability makes it easy for field reps to capture
free text notes in Veeva CRM and use the power of AI to detect potential
compliance risks. Read today’s Veeva
CRM press release to learn more.

Veeva Vault Auto Claims Linking is a new capability in Veeva Vault
PromoMats that will help improve speed and compliance of content
development. Vault Auto Claims Linking uses AI to suggests links from
claims to related references, reducing the administrative burden and
risk of managing claims across countries, channels, and assets. Read the Veeva
Commercial Cloud press release for more information.

Veeva Andi is available today in North America and in other regions
beginning in 2020. For more information, visit veeva.com/Andi.

Additional Information

Connect with Veeva on LinkedIn: linkedin.com/company/veeva-systems
Follow
@veevasystems on Twitter: twitter.com/veevasystems
Like
Veeva on Facebook: facebook.com/veevasystems

About Veeva Systems

Veeva Systems Inc. is the leader in cloud-based software for the global
life sciences industry. Committed to innovation, product excellence, and
customer success, Veeva serves more than 700 customers, ranging from the
world’s largest pharmaceutical companies to emerging biotechs. Veeva is
headquartered in the San Francisco Bay Area, with offices throughout
North America, Europe, Asia, and Latin America. For more information,
visit veeva.com.

Forward-looking Statements

This release contains forward-looking statements, including the market
demand for and acceptance of Veeva’s products and services, the results
from use of Veeva’s products and services, and general business
conditions, particularly in the life sciences industry. Any
forward-looking statements contained in this press release are based
upon Veeva’s historical performance and its current plans, estimates,
and expectations, and are not a representation that such plans,
estimates, or expectations will be achieved. These forward-looking
statements represent Veeva’s expectations as of the date of this press
announcement. Subsequent events may cause these expectations to change,
and Veeva disclaims any obligation to update the forward-looking
statements in the future. These forward-looking statements are subject
to known and unknown risks and uncertainties that may cause actual
results to differ materially. Additional risks and uncertainties that
could affect Veeva’s financial results are included under the captions,
“Risk Factors” and “Management’s Discussion and Analysis of Financial
Condition and Results of Operations,” in the company’s filing on Form
10-K for the period ended January 31, 2019. This is available on the
company’s website at veeva.com under
the Investors section and on the SEC’s website at sec.gov.
Further information on potential risks that could affect actual results
will be included in other filings Veeva makes with the SEC from time to
time.

Contacts

Roger Villareal
Veeva Systems
925-264-8885
[email protected]

Lisa Barbadora
Veeva Systems
610-420-3413
[email protected]