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New Survey Finds Fragmented Processes and System Silos Slowing Clinical Trials

Sponsors and CROs accelerate move to modernize and speed study
execution

PLEASANTON, Calif.–(BUSINESS WIRE)–#clinicalsurvey–There is an industrywide drive to streamline trial processes and systems
for better study visibility and collaboration, according to the Veeva
2019 Unified Clinical Operations Survey
, one of the largest-ever
surveys of clinical operations professionals.

New research from Veeva
Systems
(NYSE:VEEV) finds that all (100%) respondents surveyed
report the need to improve information exchange among study partners. On
average, they utilize at least three methods to share trial data and
documents among sponsors, CROs, and sites, with email as the primary
tool. Majorities say the move to streamline information exchange is
driven by the need to reduce manual processes (71%), improve
collaboration (66%), and increase visibility and oversight (64%) during
trials.

Nearly all sponsors and CROs (99%) say they also need to unify clinical
applications for greater visibility (70%) and easier collaboration
(61%). Many of the challenges in managing trials stem from siloed
processes and systems that prevent a complete view of study progress and
slow trial execution. Integration (68%) and reporting (57%) are the top
two issues cited – both are the direct result of clinical system silos.

Improving Study Start-up to Speed Trial Execution

Study start-up is one of the clinical areas with the most potential to
improve trial efficiency and speed. All respondents report significant
challenges with study start-up, likely due to the heavy reliance on
manual processes since most (81%) use spreadsheets to manage this area.

Sponsors and CROs are increasingly adopting purpose-built study start-up
applications to speed cycle times. Nearly one-quarter (23%) of
respondents are now using newer, purpose-built study start-up
applications.

Findings show that the majority cite faster study start-up times (71%)
as the primary driver to improve study start-up processes. Half of
respondents (50%) say easier collaboration during study start-up is also
an area of improvement, highlighting the importance of collaboration in
driving clinical trial efficiency and speed.

Steady Adoption of Advanced Clinical Applications

Over the past several years, sponsors and CROs have steadily adopted
function-specific applications to improve study execution. The industry
is modernizing its processes and systems in major clinical areas such as
eTMF and are seeing positive impact. Sponsors and CROs, however, report
challenges in other areas such as CTMS because of the prevalence of
legacy systems.

Nearly all respondents (95%) say they need to improve the use of CTMS in
clinical operations. For most, better analytics and reporting (68%) and
increased visibility (60%) are among the primary reasons. Roughly half
of sponsors and CROs (48%) also say easier collaboration is a top
driver, underscoring the importance of streamlining communication and
information sharing during execution.

The number of respondents using purpose-built eTMF applications has
tripled since 2014. At the same time, the use of general-purpose methods
to manage TMF processes has decreased, indicating the continued move
from TMFs that act as static repositories to store and archive documents
upon completion to modern purpose-built eTMF applications that enable
more ‘active’ trial management. Those using purpose-built eTMF solutions
report improved ability to maintain a constant state of
inspection-readiness (60%) and visibility into TMF status (58%).

“There is a significant industrywide opportunity to improve study
visibility and partner collaboration to speed trial execution,” said Jim
Reilly, vice president of Vault Clinical. “As more sponsors, CROs, and
sites focus on streamlining clinical processes and systems, drug
development will become more efficient and stakeholders will be better
aligned throughout the trial lifecycle.”

The Veeva 2019 Unified Clinical Operations Survey examines the
life sciences industry’s progress toward a unified clinical environment
by gathering the experiences and opinions of 461 clinical operations
professionals from around the globe. The annual research examines the
drivers, barriers, and benefits of a unified clinical operating model
and tracks the industry’s progress in its move to unify clinical systems
and processes and align stakeholders throughout study execution.

The full results of the Veeva 2019 Unified Clinical Operations Survey
will be presented at the DIA 2019 Annual Meeting on June 24 at 1:00 p.m.
in Innovation Theater 1 in the exhibit hall. The full report is
available online at veeva.com/ClinicalSurvey.

Additional Information

Connect with Veeva on LinkedIn: linkedin.com/company/veeva-systems

Follow @veevasystems on Twitter: twitter.com/veevasystems

Like Veeva on Facebook: facebook.com/veevasystems

About Veeva Systems

Veeva Systems Inc. is the leader in cloud-based software for the global
life sciences industry. Committed to innovation, product excellence, and
customer success, Veeva serves more than 750 customers, ranging from the
world’s largest pharmaceutical companies to emerging biotechs. Veeva is
headquartered in the San Francisco Bay Area, with offices throughout
North America, Europe, Asia, and Latin America. For more information,
visit veeva.com.

Forward-looking Statements

This release contains forward-looking statements, including the market
demand for and acceptance of Veeva’s products and services, the results
from use of Veeva’s products and services, and general business
conditions, particularly in the life sciences industry. Any
forward-looking statements contained in this press release are based
upon Veeva’s historical performance and its current plans, estimates,
and expectations, and are not a representation that such plans,
estimates, or expectations will be achieved. These forward-looking
statements represent Veeva’s expectations as of the date of this press
announcement. Subsequent events may cause these expectations to change,
and Veeva disclaims any obligation to update the forward-looking
statements in the future. These forward-looking statements are subject
to known and unknown risks and uncertainties that may cause actual
results to differ materially. Additional risks and uncertainties that
could affect Veeva’s financial results are included under the captions,
“Risk Factors” and “Management’s Discussion and Analysis of Financial
Condition and Results of Operations,” in the company’s filing on Form
10-Q for the period ended April 30, 2019. This is available on the
company’s website at veeva.com under
the Investors section and on the SEC’s website at sec.gov.
Further information on potential risks that could affect actual results
will be included in other filings Veeva makes with the SEC from time to
time.

Research Highlights

Veeva 2019 Unified Clinical Operations Survey

The Veeva
2019 Unified Clinical Operations Survey
examines the life
sciences industry’s progress toward a unified clinical environment by
gathering the experiences and opinions of 461 clinical operations
professionals from around the globe. The annual research examines the
drivers, barriers, and benefits of a unified clinical operating model
and tracks the industry’s progress in its move to unify clinical systems
and processes and align stakeholders throughout study execution.

Unifying Clinical Processes for Better Visibility and Collaboration

Improving Information Exchange Among Partners a Priority

Accelerating Study Start-up to Speed Execution

Streamlining TMF Processes and Trial Management to Improve Performance

Contacts

Roger Villareal
Veeva Systems
925-264-8885
roger.villareal@veeva.com

Lisa Barbadora
Veeva Systems
610-420-3413
pr@veeva.com

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